Manufacturer of the Year award for Suzuki
Suzuki received some great news at the recent NFDA (National Franchised Dealers Association) Autumn Ball where it was presented with the Manufacturer of the Year Award. The award was given to Suzuki in recognition of its very strong working relationship with its 154-strong franchised dealer network and the fact that it has consistently scored high in the NFDA survey.
Sales and Marketing Director, Dale Wyatt, comments: “All of us here at Suzuki are really pleased to receive the Manufacturer of the Year Award. Suzuki has scored well in the NFDA surveys which is very encouraging and demonstrates the successful and profitable relationships we are building with our dealers, not least through listening to what they have to say but also taking their experiences and business priorities into account.
“By achieving strong and mutually rewarding business partnerships, we can also provide the right environment to deliver customer satisfaction, both in the showroom and in aftersales operations. Getting these basic elements right is crucial to securing the future success of Suzuki and our dealer partners.”
The growing success of Suzuki’s dealer development programme and the company’s good relationship with its dealers across the UK was reflected earlier this year in the results of the NFDA survey in which it moved up from fifth to third position overall by its dealer network.
Sue Robinson, NFDA Director commented: “The 2015 NFDA Awards was a deserved salute to a sector whose high levels of expertise and skills go unacknowledged far too often. Congratulations to all the winners, they are all greatly deserving of these accolades.”